Privacy Policy

Artech Promotional Products and Wear

This version of the Privacy Policy is effective as of 08/9/2017

Thank you for placing your trust in Artech Promotional Canada. You are very important to us and we want to provide you with outstanding service and a safe and secure experience, online and in-store.  We recognize the importance of privacy to all of our visitors and that you may be concerned about our collection, use and disclosure of the personal information that we collect when you use our website and services we offer.

This privacy policy describes the information Artech Promotional collects and how we use it thereafter.  Please review the following policy to understand how, as a Visitor (simply browsing the services and products on our website), a Member (signs up for an online account to process orders online) or an In-store Customer (Deals direct with an agent and accounting team) your personal information will be treated.

This website is owned and operated by 1104442 Ontario Inc trading as Artech Promotional (Products and Wear).  By using this website, you consent to the practices described in this policy.

 

What information does Artech Promotional Canada Collect about me?

Like most websites, every time you simply browse the site, data that you may consider personal information is automatically collected.  With exception to the information that you directly submit to us (name, email, phone, address, business name, credit card and other information necessary to process your order or query) examples collected (some through your internet browser) include:

  • The type of Internet browser you are using
  • The type of computer operating system or device you are using
  • The Web page from which you came or contacted us from
  • The pages you visit on our website
  • The time you spent on our website
  • Your IP Address

How is this data used?

  • To follow trends of customer requirements
  • To generate statistics for internal use
  • To allow the evolution of our online content and service offerings
  • To improve the user experience on our website
  • To assist in our marketing strategies and communications

We also collect personal information when you elect to use our services for quotes, purchases and communications.  This is necessary for us to fulfil your requests and is obtained when you contact us through our online forms, signup for an account or when you contact us directly (by phone, email or instore).  Electing not to provide us with Personal Information may limit some of the services available to you.

 

How do you use my Personal Data?

The information we collect through our online and in-store services allows us to process purchases, respond to inquires and requests made and to improve our customer service and online experiences.  Personal information will not be used without your consent for purposes other than those for which it was collected.

We may use the personal information that you submit to us for various purposes including:

  • Enable access for use of the website
  • Verify your identity for our mutual protection
  • Maintain accurate accounts for you
  • Provide you with service and product information for purchases
  • Provide you with statements and invoices
  • Collect payments
  • Send marketing communications

 

How do we maintain and safeguard your personal information?

Artech Promotional takes commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or thief. Artech Promotional limits access to personal information to associates who need to know such information to provide you with the products and services for which the information is collected.

Artech Promotional stores all personal data on secure servers. 

To ensure information obtained for online electronic transactions entered into this website is secure, we use leading edge encryption technology during transmission and Secure Socket Layers (SSL) while processing any Personal Information you supply.  These controls are certified by McAfee® on behalf of GoDaddy®. For security purposes, your full credit card number is not permanently stored within our online system.  No method of transmission over the internet and electronic storage is 100% secure.  Therefore, we are not insurers of the security of your personal information and while we strive to use commercially acceptable means to protect you and your business, we cannot guarantee absolute security. We recommended using the PayPal® option during the checkout process as they have added security for your credit card details.

Artech Promotional’s In-store purchase transactions are operated through Moneris payment processing system and Sage 50 accounting system which both have vigorous security measures to protect yours and our information alike.

Despite these security measures, we do not represent or warrant that Business Information will be protected against loss, misuse, attacks, or alteration by third parties. Customers are responsible for maintaining the security and confidentiality of their usernames and passwords.

 

Can I Opt-in/out from receiving communications from Artech Promotional?

From time-to-time we may provide additional marketing materials from us. At any given time you can choose not to receive these messages by following the instructions on the correspondence.  If you need assistance in opting out or opting back in, you can Contact Us on the contact page or call 1-800-846-4944

 

How can I review, change or delete “My Account” information?

If you have previously registered on the Artech Promotional website you can login to access your My Account to review and update your details.  This is for online services only. If you deal with an Artech Promotional agent you can contact them directly or reach the team on 1-800-846-3147, in-store at 381 West St S or using the Contact Us page.

 

Updating this Policy

Artech Promotional Canada may be required to make amendments to this statement, therefore we suggest you review the Privacy Policy periodically.

 

Have more questions about the Artech Promotional Privacy Policy?

If you have any concerns or questions about this policy and your Personal Information management or practices, including a request to be taken off contact lists please contact us toll free on 1-800-846-3147 or email info@artechcanada.com